Google Map Rating | Can you be held legally accountable?
Evaluations on Google Maps have become one of the most influential means of influencing customer decisions and the reputation of businesses, as users share their experiences and opinions openly in front of everyone.
However, publishing some assessments may raise important legal questions, especially when they contain offensive language or accusations that may harm the reputation of individuals or organizations.
If you are facing a dispute related to electronic assessment or online defamation…
“You can request legal advice from a competent criminal lawyer from the office of Lawyer Abdul Majeed Al Rashid to obtain appropriate legal support”
Disclaimer: It should be noted that this article is legal and informational and does not replace consulting a lawyer.
Is Google rating considered defamation?
Writing Google Maps Arabic comments is considered one of the most important references that people rely on when they want to obtain a specific service, as previous experiences give the customer a clear perception of the level of services provided by stores, their quality, and the way of dealing with customers.
Because these comments are publicly available, a negative evaluation is not originally considered defamation. Rather, the system distinguishes between defamation and legitimate criticism:
- Legitimate criticism: If the comment is a customer’s description of his personal experience with the store objectively without abuse, such as:
- Having real feedback on product quality.
- Poor communication with the customer, such as the lack of a mobile number to track the shipment.
- Delay in providing service.
- The store does not adhere to the specified deadlines.
- Defamation: An evaluation or comment turns into defamation if it includes:
- Spreading false information about the facility.
- Slander or insult on Google Maps or the use of obscene language against the establishment or its employees.
- Accusing the store or its owners of fraud or theft without evidence.
Are comments on Google Maps considered a crime?
Are comments on Google Maps considered a crime?
The basic principle is that anyone has the right to share their opinion with others and respond to Google Maps comments, provided that they do not assault or offend anyone or stir up public opinion.
If the purpose of the suspension is to cause harm to the store or its employees, then this suspension is considered a crime punishable under the Saudi system, depending on the circumstances and details of each case.
Article 3 of the Anti-Cybercrime Law stipulates that anyone who defames others and harms them through various information technology means shall be punished with imprisonment for a period not exceeding one year and a fine not exceeding 500,000 Saudi riyals, or with one of these two penalties.
Some electronic assessments may have legal implications that require consultation with a specialist. Through the office of lawyer Abdul Majeed Al Rashid, you can contact a criminal lawyer to understand your legal position and take appropriate action.
How do I file a report to delete Google Maps comments?
The injured party has the right to file a report and delete offensive Google Maps comments by:
- Report it on the Google Map page.
- Application “We are all safe”
- Go to the nearest police station and file an official criminal report, attaching documents.
How do I prove that I was harmed by Google Maps Arabic comments?
How do I prove that I was harmed by Google Maps Arabic comments?
To prove harm resulting from Google Maps comments, the complainant must prove the following:
- Documenting the offensive comment: This is done by taking a picture of the comment showing the name of the commenter, the full text of the comment, and the date of publication.
- Proof of Damage: The whistleblower must prove the damage caused to his commercial or service activity due to this suspension, such as attaching statements showing a decrease in sales or cancellation of reservations due to this suspension.
- Proof of the causal relationship between the act and the damage: The store owner or the injured party must prove that this offensive comment was the reason for the damage to his reputation and activity.
Criminal lawyer from the office of lawyer Abdul Majeed Al Rashid
In cases related to electronic defamation and cybercrimes, the criminal lawyer plays an important role in providing legal advice, representing parties before the competent authorities and protecting rights in accordance with applicable regulations.
If you need legal support in a criminal case, you can contact a lawyer who is skilled in criminal cases from the office of Lawyer Abdul Majeed Al Rashid to obtain legal advice from a specialist with ease”
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